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Friday, June 19, 2020

Orlando Health and SeaWorld Partner to Reopen Theme Parks Safely

Orlando Health has partnered with SeaWorld’s Orlando parks (SeaWorld, Aquatica, and Discovery Cove) to prepare its theme parks for a safe reopening and to work together on an ongoing basis to monitor guest and employee safety, a top priority for SeaWorld.

Members of SeaWorld’s leadership team consulted with Orlando Health’s Business Ready team on the best way to welcome guests and employees back to the theme parks, including a review of reopening plans and a pandemic-safety assessment throughout SeaWorld’s three Central Florida theme parks.

The Orlando Health team provided guidance in areas including guest parking and screenings, proper face coverings, cleanliness, and physical distancing in ride queues. In addition, Orlando Health clinical team members will staff secondary evaluation areas set up within each of the three SeaWorld theme parks to further evaluate guests showing possible symptoms of COVID-19.

“Throughout the COVID-19 pandemic, we have made it a priority to maintain an environment in our hospitals and facilities that is safe for our patients and team members so that we could serve the healthcare needs of the community,” says Thibaut van Marcke, president of Orlando Health Dr. P. Phillips Hospital, and executive champion of Orlando Health Business Ready. “We’ve listened and learned what works best in different settings and we are excited to share those best practices with a great community partner like SeaWorld so they can get back to serving their customers and guests while protecting their employees.”

“SeaWorld greatly values our long-standing partnership with Orlando Health. We are grateful to have had their expertise and assistance as we designed our enhanced health and safety protocols to reopen our parks and to having them work alongside us as we welcome our guests and ambassadors back to our parks,” says SeaWorld Orlando Park President Kyle Miller. “We are committed to the well-being of our guests and ambassadors and are confident that our enhanced protocols will provide a clean and safe environment.”

Business Ready is a program started by Orlando Health in response to Central Florida’s need for expert guidance in ensuring that businesses and organizations can safely reopen following the initial outbreak of the COVID-19 pandemic. The program provides tips and best

practices on proper masking, self-screening, social distancing, hand washing, surface cleaning, and other advisory services. Information about the program can be found at


Orlando Health Media Contact: Geo Morales




SeaWorld Media Contact: Lori Cherry





About Orlando Health


Orlando Health is a $3.8 billion not-for-profit healthcare organization and a community-based network of hospitals, physician practices and outpatient care centers across Central Florida. The organization is home to the area’s only Level One Trauma Centers for adults and pediatrics, and is a statutory teaching hospital system that offers both specialty and community hospitals. More than 3,100 physicians have privileges across the system, which is also one of the area’s largest employers with more than 20,200 employees who serve more than 167,000 inpatients, more than 2.7 million outpatients, and more than 20,000 international patients each year.  Additionally, Orlando Health provides more than $620 million in total value to the community in the form of charity care, community benefit programs and services, community building activities and more. Additional information can be found at


About SeaWorld Entertainment, Inc.

SeaWorld Entertainment, Inc. (NYSE: SEAS) is a leading theme park and entertainment company providing experiences that matter, and inspiring guests to protect animals and the wild wonders of our world. The Company is one of the world’s foremost zoological organizations and a global leader in animal welfare, training, husbandry and veterinary care. The Company collectively cares for what it believes is one of the largest zoological collections in the world and has helped lead advances in the care of animals. The Company also rescues and rehabilitates marine and terrestrial animals that are ill, injured, orphaned or abandoned, with the goal of returning them to the wild. The SeaWorld® rescue team has helped more than 36,000 animals in need over the Company’s history.  SeaWorld Entertainment, Inc. owns or licenses a portfolio of recognized brands including SeaWorld®, Busch Gardens®, Aquatica®, Sesame Place® and Sea Rescue®. Over its more than 60-year history, the Company has built a diversified portfolio of 12 destination and regional theme parks that are grouped in key markets across the United States, many of which showcase its one-of-a-kind zoological collection. The Company’s theme parks feature a diverse array of rides, shows and other attractions with broad demographic appeal which deliver memorable experiences and a strong value proposition for its guests.

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